This statement applies to entitledto.co.uk.

This website is run by entitledto. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website aren’t fully accessible:

• There are elements IDs which are not unique.
• Some required ARIA attributes are missing.
• Colour contrast is not sufficient for every element.
• Form fields are not always properly labelled.
• Label text does not always accurately describe the purpose.
• Important changes in context are not always announced to a screen reader.
• Focus is unexpectedly changes without alerting the user.
• Keyboard focus indicators have not been used on all focusable elements.
• Some elements cannot be accessed using only a keyboard.
• PDFs generated by the site are not accessible.

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille email us at support@entitledto.co.uk. We’ll consider your request and get back to you as soon as possible.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact the Web Management Team at support@entitledto.co.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

entitledto is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the reasons specified.

Non-compliance with the accessibility regulations

• There are elements IDs which are not unique. This is a failure of the WCAG 2.1 Success Criterion 1.1 Parsing.
• Some required ARIA attributes are missing. This is a failure of the WCAG 2.1 Success Criterion 1.2 Name, Role, Value.
• Colour contrast is not sufficient for every element. This is a failure of the WCAG 2.1 Success Criterion 4.3 Contrast (Minimum).
• Form fields are not always properly labelled. This is a failure of the WCAG 2.1 Success Criterion 1.2 Name, Role, Value.
• Label text does not always accurately describe the purpose. This is a failure of the WCAG 2.1 Success Criterion 4.6 Headings and Labels.
• Important changes in context are not always announced to a screen reader. This is a failure of the WCAG 2.1 Success Criterion 1.3 Status Messages.
• Focus is unexpectedly changed without alerting the user. This is a failure of the WCAG 2.1 Success Criterion 2.2 On Input.
• Keyboard focus indicators have not been used on all focusable elements. This is a failure of the WCAG 2.1 Success Criterion 4.7 Focus Visible.
• Some elements cannot be accessed using only a keyboard. This is a failure of the WCAG 2.1 Success Criterion 1.1 Keyboard.
• PDFs generated by the site are not accessible.

What we’re doing to improve accessibility

We will be working to make improvements to this website soon.

In order to fix the outlined issues we will be working on the issues identified above in August 2022.

Preparation of this accessibility statement

This statement was prepared on 11 July 2022.